Policies & Terms

01

Research-use terms

Avenor Biosciences supplies materials for professional research, laboratory, and analytical work only. Products are not for human or veterinary use and must not be consumed or administered to people or animals.

The information on this website helps explain the science behind our catalog. It is for educational purposes only and does not provide medical advice, dosing instructions, or treatment recommendations. Research findings do not establish that our materials are safe or effective for use in people or animals.

Our products are not intended to diagnose, treat, cure, or prevent disease. Statements on this website have not been evaluated by the U.S. Food and Drug Administration.

By submitting a request, you confirm that you are acquiring materials in a qualified professional research capacity and will follow applicable laws, institutional requirements, and laboratory safety procedures.

02

Shipping policy

Orders may take 7–10 business days to process and ship after payment and order confirmation. Business days exclude weekends and federal holidays. Delivery dates are estimates and may be affected by carrier delays, address issues, weather, availability, or events outside Avenor Biosciences’ reasonable control.

Standard shipping is $15.00. Orders with a qualifying merchandise subtotal of $200.00 or more after discounts receive free standard shipping. The requester is responsible for providing a complete and accurate shipping address.

03

Refunds & cancellations

Refund requests may be submitted to info@avenorbiosciences.org. Each request will be reviewed based on the order status and circumstances. Submitting a request does not guarantee approval of a refund.

Once payment has been made, the order cannot be cancelled. If Avenor Biosciences is unable to fulfill an order, the company may offer a replacement, credit, or refund as appropriate.

04

Privacy policy

Avenor Biosciences collects information voluntarily submitted through the website, including contact details, intended research application, requested materials, and shipping information. This information is used to review inquiries, communicate about requests, coordinate fulfillment, prevent misuse, and maintain business records.

Information is not sold. It may be shared with service providers that support website operation, email delivery, payment processing, shipping, fraud prevention, or legal compliance, and when disclosure is required by law. Email is not guaranteed to be a secure communications channel; do not submit sensitive medical, financial, or identification information through the inquiry form.

05

Contact

Questions about these policies or an existing request may be sent to: